1. 상습 결근과 근무 능률 저하

Increased absenteeism and inefficiency at work.

2. 하지만 록히드 사는, “상습 결근이” 15퍼센트나 “감소”할 정도로 고용인들이 새로운 환경을 좋아하게 될 것이라고는 전혀 예상하지 못하였다.

What Lockheed didn’t anticipate, however, was that employees would love their new surroundings so much that “absenteeism dropped” 15 percent.